What Do Our Patients Say?

 

At Eye Doctors Hawaii, we feel it’s very important that our patients are educated about their conditions. We also feel it’s very important that our patients are comfortable with not only the treatments we provide but also the environment they are in. Our knowledgable staff will do everything to make this happen. We treat our patients like family so please rest assure you’ll be taken very good care of.

 

 

 

Below Are Video Testimonials from Our Patients.

Below Are Our Online Reviews From Patients.

Eye Doctors Hawaii
Excellent
4.8
Based on 87 reviews
review us on
I would like to give the highest recommendation to Eye Doctors Hawaii and their staff. From my first appointment, I felt like I was family and not just another patient.Nin, Kailani, Esther at the reception desk was exceptional. They recognized me by name, answered all of my questions, called to remind me of my appointments. Always smiled and welcomed me every time.Linda was so friendly, despite my nervousness, she always took the time to explain the process. Her bubbly personality reduced my anxiety of having surgery and felt like it was going to be a painless but simple procedure.Junice was amazing, she was very thorough with the information about the process, cost and options of what our family could do. She even gave my wife cookies that she personally cooked as a token of appreciation for our business. Who does that? People who see you as family!Dr. Kenneth Chang is awesome, he noticed that i was from the North Shore and we had a conversation about his family owning a property in Punalu'u. I also discovered that he graduated from Punahou where four of my children attended. Once again, his friendliness and genuine concern made me feel comfortable about the surgery and confident that my well being was at the forefront and not my business.When I found out that I need cataract surgery, I told my doctor that I want the best, I don't care how far it is, I want the best. She told me that Dr. Chang's office is in Hawaii Kai. For the record, I live in Lai'e, it takes about 1 1/2 hours to get there, it was the best decision I made, Dr. Kenneth Chang and his staff are exceptional. If you are considering cataract surgery, look no further, see Dr. Chang and his staff, it's worth every cent.Terry Moea'i
…without a doubt I highly recommend anyone contemplating an Ophthalmologist with specialty backgrounds including Neuro-ophthalmology to see Dr. Chang and his staff. Coming from the Neighbor Island, Dr. Chang’s professional evaluation and referral network was all worth it and I cannot find the words to express how gratified and appreciative for the referral to Dr. Chang. Thank you so much Dr. Chang for a great experience.🤙
“ I have had a long journey with my sight over the years. After an unfortunate accident which completely injured my eyes, I thought I would be left in chronic pain and blind. Dr. Chang and his staff made it their mission to make sure that didn’t happen. I was so fortunate to be in there care, and have their FULL SUPPORT and ATTENTION. I truly believed they wanted what was best for me and my health. When we first started my journey back to health, I was using a cane and could barely move my eyes do to unbearable pain, now, I’m cane-less , painless, and with new specs. Checking in in-between appointments, and patiently teaching me after care has made all the difference. I’m grateful to have been in there care. Thank you Dr. Chang, and your diligent staff ”- Mr. Williams
The staff here were very friendly, and the doctor was able to give me a diagnosis on my first visit. I've gone to multiple optometrist who did not have a clue as to what was going on with my eyes. This doctor accepts Tricare referrals so bonus for military members. Will definitely be back for future eye care.
Upon Moving to Hawaii I was looking for a new doctor to follow my Glaucoma and came across Eye Doctors Hawaii. I have been going to Dr. Chang for about 6 years now and I love the Staff and Dr! So much that my wife also started to go there for general eye care. Great location in Hawaii Kai Great Practice!!
I had a wonderful experience with Dr. Chang. He took great care of my vision and eye need and took all appropriate medical precautions that I needed. I also appreciate how convenient he is and was able to accommodate my busy schedule. Thank you, Dr Chang!
My name is Robert and I completely lost the vision in my left eye in April 2023. I went in very nervous, but all of the employees there were very reassuring that I had nothing to be afraid of. After the absolutely non-painful tests, the doctor told me his plan on the best way to regain my eyesight. After the first session, my eyesight started to return. Within days I could see shapes and numbers. With each visit, my eyesight got better and better. It is back to normal or even better than before. I'm not going to ever miss an appointment to make sure it never happens again. Eyesight- you can't see how much you need it till you don't have it. Thank you Eye Doctors Hawaii!
I’ve attempted to wear contacts my entire life but I could never get them in, but thanks to Linda I’m finally able to wear them! She was a great teacher and patient with me while I struggled to learn. If you struggle to wear contacts, ask for Linda! 🙂
Dr. Kenneth Chang performed laser cataract surgery on both eyes for me recently. He did a terrific job. The cataract in my right eye was a bad one but the surgery corrected the problem completely. The lens that were implanted corrected my longstanding myopia and Dr. Chang was able to use the laser to completely correct the astigmatism in my right eye and mostly in my left eye. After the surgery I had terrific vision and do not need to wear glasses except for reading. There was no pain or complications. Dr. Chang also has a very nice professional staff and attractive offices. To conclude, I can wholeheartedly recommend Dr. Chang for anyone who needs cataract surgery.
Updated: The doctor reached out to me personally to discuss my review as he cares about patients and their satisfaction with services. While my first interactions regarding billing, my appointment and finding the place we're not clear, he took the time to listen and address all my concerns without me feeling rushed or unheard. He heard my feedback and stated he would take that into account which is leaps beyond what most offices do on island. Overall, my appointment with the doctor was informative and he had good care. He is very knowledgeable. Know that since he is a specialist, billing will be as a medical appointment.
Response from the owner: Mahalo for your thoughtful update. Reviews are a powerful tool, helping practices like ours grow and improve. Your feedback highlights the importance of open dialogue. We're grateful for your understanding and constructive approach.
Friendly and helpful staff., and Dr. Chang is personable and answered all my questions. Never felt rushed.
Very professional. Nice people.
I just want to thank Dr Chan and his marvelous staff for their excellent service! I had an urgent matter and they treated me with such kindness and care and made room for me, getting me in quickly. Dr Chan is very knowledgeable, professional and compassionate as well! Thank you so much and I recommend their service to everyone!10 stars! ❤️
I had cataract surgery performed by Dr. Kenneth Chang of Eye Doctors Hawaii. He explained all the options and patiently answered my questions. He's calm and friendly. I'm very happy with the results. I recommend Dr. Chang and staff without reservations.
The staff,nurses and front desk personnel are very professional and kind. Dr. Chang is so great at what he does. My vision is so good and clear now the colors are so vibrant.
Great visit, everyone was pleasant and professional.
very nice and friendly place. thank you 👍
Dr Chang and his entire staff are great!!! I just had both eyes done by him. I trust and like him because he takes the time to show and explain any...
Post surgery my vision had increased to 20/15, better than when I was 18 years old (now 75). The most dramatic change, besides the clarity, were the colors. I now see life in HIGH DEFINITION! Couldn't be happier with all phases of Dr. Chang's treatment.
Response from the owner: Thank you for entrusting us with your cataract surgeries. You chose the best options and I’m very thrilled that your choices are working for you.
I have had some eye concerns for the past few weeks. My previous ophthalmologists was scheduling appointment in May 2023 and I just did not want to wait so...
As we have aged and become more sensitive to the importance of our eyesight and the care that is necessary, my wife and I decided to change our eye doctor. We were fortunate enough to find Doctor Kenneth Chang and his staff, which are conveniently located in Hawaii Kai. My wife and we’re amazed at the level of expertise Doctor Chang and his entire office staff have. These are extremely well qualified individuals that make you feel comfortable and at ease during each step of our eye examination’s. The equipment used to examine our eyes was the best we have ever experienced. My wife and I are extremely grateful we found Doctor Kenneth Chang and his amazing staff.MahaloDan and Dar Sparks
Response from the owner: Thank you for your kind comments and the time you took to write this review.
As we have aged and become more sensitive to the importance of our eyesight and the care that is necessary, my wife and I decided to change our eye doctor....
There are eye doctors, there are good cataract doctors but then there is Dr. CHANG! He literally saved my life ordering MRAs, MRIs, and getting me necessary treatment for a rare vasculitis! Symptoms for my eyes improved and systemic inflammation was addressed in other body parts, lung, skinWhat more can I say? He has diagnostic insight that I couldnt have gotten anywhere else. Thank you from the bottom of my heartYour staff has been so nice throughout my visits. Mahalo!
Response from the owner: I’m just really glad that you came in timely and followed through with your work up. We are relieved that you did better and the condition did not worsen.
Dr. Chang is very caring. He made me feel comfortable. Never had a long wait and staff are helpful and nice. Highly recommended!
Response from the owner: Thanks Ronda, your kind words mean a lot. We look forward to seeing you again soon.
Incredible effort! My left eye was oblitherated by a knife, but then thanks to Dr Chang I was able to patch it back together and finally recover. You'll love the care and advice he'll give.
Response from the owner: Thanks Thalia, we’re glad your eye is doing much better. We appreciate your review. Mahalo
Dr. Chang and Junice were very welcoming and professional. Took care of a metal fragment in my eye very quickly and pain free.
Response from the owner: Glad you’re doing better David. Hope that eye is doing better
Response from the owner: Thank you Carrie for the 5 star review.
What a great doctor! Dr. Chang is very professional and knowledgeable. He is caring and always ensures that you understand what’s going on. He explains the pros and cons of each situation helping to make sure that you make the best choice for you based on his diagnosis and recommendations. Would NOT hesitate to recommend him to anyone. I absolutely trust Dr. Chang with my vision care.
Response from the owner: Thank you very much. We’re happy you are our patient and look forward to seeing you soon. Mahalo
Awesome Experience, way better that I've expected! Thank you so much Dr. Chang and staff!!!
Response from the owner: Thanks for the review Michael.
Both the doctor and his staff are super. So friendly and helpful. Dr. Chang is very kind, knowledgable in his field, I feel very comfortable with his diagnosis. Thank you for making me feel at peace about my eye needs
Response from the owner: Thanks Susan, your review is appreciated.
Dr. Chang and the staff at Eye Doctors of Hawaii are wonderful. They are caring, responsive, and very kind and encouraging. Dr. Chang is very thorough in appointments, answers questions directly and honestly, and makes me feel like I am in the very best care during a really scary situation with my eyesight. They are all easy to communicate and schedule with and just all around provide great care and an extra dose of aloha.
Response from the owner: Thanks Lindsay, we strive to give our best to our patients. We are happy you had a pleasant experience with us. Mahalo
Response from the owner: Thanks Lori!
I can’t say enough about how professional, knowledgeable and kind Dr. Chang and his staff are. I was nervous about getting my eyes dilated. He immediately put me at ease when he explained the process. I felt comfortable asking him questions and he answered them with a great amount of respect, understanding, and patience. I also love and appreciate his caring staff. They are genuine, friendly and go above and beyond to care for their patients during every interaction. My family and I are so grateful for their excellent care!
Response from the owner: Mahalo Angie, we really appreciate the kind feedback.
I am see so clearly NOW ! I love seeing the blue skies and vibrant colors around me!! We even had hi def television and never k new it! Best of all no more glasses. I am so happy at the results !!
Response from the owner: Thank you Amie, that must feel wonderful! We're so glad the procedure was a great success!
Everything one can expect from a first class operation...a very professional and confidence building visit.
Response from the owner: Thanks Lloyd, we're glad the operation went perfect. We appreciate your feedback, thank you!
After an accident I developed double vision. I went to him because he is also a neurologist. While he couldn't be as aggressive in my treatment as I might like, he did confirm an earlier diagnosis by another doctor, and was extremely thorough in explaining my condition. This set me at ease. Dr. Chang's office staff is also extremely professional.
Response from the owner: Thank you Jack, we appreciate your feedback double vision is awful! We're glad it went away.
Dr. Chang performed cataract surgery on both of my eyes and not only were my expectation met but were exceeded. Dr Chang and his staff were very professional and I would highly recommend. Mahalo
Response from the owner: Hey Tim, we're glad the cataract surgery was a success! We will see you soon.
I attempted three times over a two week period (twice via the “contact us” on their website and once on their automated chat which allows booking of an appointment) with no response.UPDATE: I have been contacted by Dr. Chang who left a voicemail explaining the above issue was related to a password change. This apparently was not relayed to the company managing their computer systems/network, thus disengaging the online forms. The company that is in charge of this also contacted me and accepted responsibility for ther error.
Response from the owner: Hi Wade, thank you for the updated review. Dr Chang and staff appreciate it, we also hope you call us and you become a patient with us soon. Mahalo
Dr, take good care my grandma ‘s eye , Now she can go out alone,🌟🌟🌟🌟🌟thank you.
Response from the owner: Thank you Tony, glad your grandma can see better!
Easy, straightforward and friendly. Dr. Chang and his staff were very kind and helpful. Took care of me quickly from the front desk to the room for a check up. With Dr. Chang’s help I recovered quickly and he is very thorough in his work. I will definitely recommend Eye Doctors Hawaii to my friends and family.
Response from the owner: Mahalo Leonard, we appreciate the feedback
I have been seeing Dr Chang for well over a year now. He is an amazing Dr and his staff is top notch. On a scale of 1-5, Eye Doctors Hawaii is at least a 6.
Response from the owner: Thanks Craig, we are glad we can help you. We appreciate the kind words
Response from the owner: Thank you for the 5 star review Cathy.
Response from the owner: Mahalo Mo, we are grateful for your review
Dr. Kenneth Chang performed my cataract surgery and the results are astounding! I can see both far and near for the first time in years. It's great not needing contacts or reading glasses anymore. Thank you Dr. Chang and the entire Eye Doctors Hawaii staff for a wonderful experience!
Response from the owner: Thanks Mike, we appreciate the nice review
Dr. Chang always goes above and beyond to deliver the best quality of care!He is an outstanding physician who truly cares about his patients. I can’t thank him and his staff enough for their kindness and professionalism
Response from the owner: Mahalo Nami, we appreciate the kind review. We strive to improve constantly so it is great to see this.
I have been a patient of Dr. Chang for 4 years. Mainly routine eye examinations and other eye health matters. Dr. Chang and staff are the most professional medical organization I have had experience with.....please know I am a senior citizen so have had my share of medical attention.I had a recent accident involving a serious eye injury which required removal of an embedded foreign object. Obviously I had no reservation and entered as an emergency patient. Dr. Chang interrupted his schedule and saw me immediately. I owe my full recovery to his talent and true sense of caring.It is comforting to be a patient of Dr. Chang......highly, highly recommended!
Response from the owner: Mahalo Ben, we greatly appreciate your review and kind words towards us. We really enjoy you as a patient these last 4yrs. We look forward to many more years to come
I am a physician who has been wearing glasses for 40 years. Dr. Chang performed lens replacement surgery on me and now I see like I'm in my 20's. After the surgery I can see perfectly well WITHOUT GLASSES. Dr, Chang is extremely professional and was a joy to work with. I give him my highest recommendation. Thank you Dr. Chang for restoring my vision to 20/20.
Response from the owner: Thank you doctor, we appreciate your kind review and we're glad your vision has been restored!
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